Finance & Banking

Retaining customers is even more important than acquiring new customers, especially in banking. Axis has successfully completed various customer satisfaction studies for many banks in Vietnam using mystery shopping and personal interviews. To ensure optimum return on investment, new product concept test is also conducted among target customers.

The core team performs to the highest professionalism and sophistication in handling personal and commercial customers of the bank, which also adds value to the banks’ reputation.

 

 

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